Channels

Many front doors.
One brain behind them.

Customers choose how they reach you: WhatsApp, the chat box on your website, email, SMS, Instagram or Messenger. EasyQ answers them all with the same intake, the same guardrails and the same quality, and every channel carries an honest label: Live, Beta or Demo.

Live

WhatsApp

The full intake on your own number: questions, photos and voice notes, quoting, signing and booking, all inside the chat.

Live

Web chat

One line of code puts the Qchatbox on your own website or your EasyQ mini-site. It answers questions, qualifies jobs and books appointments.

Live

Email

Forward your own address and the AI answers, supports and quotes from your inbox, without you opening it.

Beta

SMS

A dedicated number for your company. The same questions as WhatsApp, fitted to short messages.

Beta

Instagram

Direct messages on your business profile, handled by the same engine that runs WhatsApp.

Beta

Messenger

Messages to your Facebook page, qualified and followed up like every other channel.

Demo

Phone

The AI answers the call, qualifies the job and books the appointment. Real and demonstrable, the number to put in front of it is being arranged.

One intake engine, not seven

Every door runs the same questions, the same guardrails and the same quality of answer, so a lead from Instagram is worked exactly as well as one from WhatsApp. Photos are read. Voice notes are transcribed. Nothing waits until morning.

Your questions · your wording · your order

What comes through the door

Four kinds of message, four right responses.

A new lead

Qualified, not just logged

Works out the trade, the scope, the urgency and the address, reads the photos, and drafts the quotation. If the customer then goes quiet, it follows up, a lead is kept warm rather than left to cool in an inbox.

A question

Answered from your own facts

Your services, your products, your prices, your terms. It answers from what you have told it and from your catalogue, and offers to check rather than inventing an answer it cannot stand behind.

An existing customer

Recognised, and their job found

It knows who they are across every channel, picks up the right job, and opens a service-desk ticket the moment something needs a person, so nothing is dropped at the handover.

Spam or a wrong number

Stopped before it reaches you

Junk, abuse and attempts to talk the AI into something are recognised on the first message and silenced for good. You never see them.

One customer, however many channels

EasyQ recognises the customer across channels.

If someone messages you on WhatsApp today and emails tomorrow, it lands in the same customer record. One history, one job, no duplicate customers, whichever channel they pick.

WhatsApp, live channel

From request to booked appointment
without lifting a finger.

This is a real WhatsApp flow: customer intake, quote, digital signature and appointment confirmation, all handled automatically by EasyQ.

QI

Q Instalation B.V

Online

19:42

Intake

Request comes in

Good evening, can you install a PVC floor in our living room?

Customer

Absolutely. I can help on behalf of Q Instalation B.V. Is it glue-down PVC or click PVC, and roughly how many m2?

Q Instalation B.V

Glue-down PVC. Around 42 m2, we will remove the old laminate ourselves.

Customer

Thanks. Is the subfloor level, and should levelling be included in the quote?

Q Instalation B.V

QI

Q Instalation B.V

Quote sent

20:08

Quote

Quote ready to approve

We have enough information to prepare a price proposal for 42 m2 glue-down PVC including levelling.

Q Instalation B.V

Your quote is ready.

Quote QI-2026-041

PVC floor installation · 42 m2 · €3,240 incl. VAT

View quote

Q Instalation B.V

Looks good. Can I sign online?

Customer

QI

Q Instalation B.V

Digitally signed

20:14

Signature

Online approval

Yes, you can approve the quote online right away.

Digital signature

Customer approval received · IP and time recorded

Signed

Q Instalation B.V

Done. When can you come by?

Customer

Thank you. I am checking available times for Q Instalation B.V.

Q Instalation B.V

QI

Q Instalation B.V

Scheduled

20:19

Planning

Appointment confirmed

There are two options: Tuesday 30 June at 08:30 or Thursday 2 July at 09:00. Which works best?

Q Instalation B.V

Tuesday 30 June is fine.

Customer

Perfect, the appointment is confirmed.

PVC floor installation

Tuesday 30 June · 08:30 · Amsterdam

Added to planning

Q Instalation B.V

Start today

See it working
on your own business.

A thirty-minute demo with your own services and your own questions. No slides, the real product.